FAQs

PEDIDOS

¿Puedo cancelar mi pedido?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

¿Que puedo hacer si quiero hablar con alguien porque tengo alguna duda?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Envíos

¿A qué países enviáis los pedidos?

We currently ship to the United States, Canada, Australia and the UK. To inquire about shipping to a different destination, please contact us.

¿Cuanto tiempo tardará mi pedido en llegar?

Los envíos nacionales standard suelen ser de 2 a 5 días. Los envíos internacionales pueden demorarse más días. Todos los envíos llevarán un número de seguimiento.

Devoluciones y reembolsos

¿Cómo devuelvo un pedido?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

¿Cuánto tiempo tardaré en recibir el reembolso por mi pedido?

Refunds are processed within 7 days from when we receive the item(s).

¿Tienes alguna pregunta más?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.

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