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FAQs

ORDERS

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

What can I do if I want to talk to someone because I have a question?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

shipments

To which countries do you ship orders?

We currently ship to the United States, Canada, Australia and the UK. To inquire about shipping to a different destination, please contact us.

How long will it take for my order to arrive?

Standard domestic shipping usually takes 2-5 days. International shipping may take longer. All shipments will have a tracking number.

Returns and Refunds

How do I return an order?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive a refund for my order?

Refunds are processed within 7 days from when we receive the item(s).

Do you have any further questions?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.

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